Step 1: 24 Hour Emergency Contact 

Call Technicians That Can Help Your Chicago Home

Water loss incidents do not wait for convenient times to occur, so most get caught off-guard by the situation. What you do when you first discover a water damage emergency in your home can determine the speed and thoroughness of the recovery to come. With staffed emergency lines running 24 hours a day, there is never a time that you cannot reach our SERVPRO professionals. We can get back in touch with you quickly so we can mobilize our restoration team and work to begin vital mitigation efforts for your Chicago home or apartment.

Imagine taking your family away for vacation only to have your neighbor call and tell you a pipe burst in your home – what could you do? Our SERVPRO team can overcome obstacles, and that even extends to beginning mitigation and restoration work for properties when the owners are not even in Chicago at the time. When you speak with our administrators and project managers, all parties can coordinate information and the plan to ensure that worse damages do not befall your property, and your extensively planned vacation does not get ruined.

What We Want to Know for Early Phone Communication:

• Your pertinent information and the nature of the emergency
• Pre-existing conditions of the house
• The information for your insurance provider

Loss incidents can be overwhelming, but our SERVPRO team can help you begin organizing and restoring the situation with the very first phone call.

We Answer the Phone Ready to Help
Call Today - (773) 434-9100

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Loop / Bucktown / Greektown has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment